Warranty Policy

Thank you for shopping with Atvindia. We value your trust and want to ensure that you have a satisfactory shopping experience. This Warranty Policy outlines the terms and conditions regarding warranties for products purchased from our store. Please read this policy carefully before making a purchase.

1.     Warranty Coverage 1.1. We offer a 30 days parts replacement  warranty on all eligible products unless stated otherwise. 1.2. The warranty covers manufacturing defects and malfunctions that occur during normal use of the product. 1.3. The warranty does not cover damage caused by improper use, unauthorized repairs or modifications, accidents, negligence, or natural disasters. 1.4. Warranty coverage is provided by the manufacturer, and their terms and conditions may apply.

2.     Warranty Claim Process 2.1. To initiate a warranty claim, please contact our customer support team within the warranty period. 2.2. You may be required to provide proof of purchase, product serial number, and details of the issue. 2.3. Our customer support team will guide you through the warranty claim process and assist with any necessary documentation or communication with the manufacturer. 2.4. The product may need to be returned for inspection and repair or replacement, as determined by the manufacturer.

3.     Warranty Limitations and Exclusions 3.1. The warranty is non-transferable and only applicable to the original purchaser of the product. 3.2. Products purchased from unauthorized resellers or obtained through unauthorized channels may not be eligible for warranty coverage. 3.3. Consumable items, accessories, and software are not covered under the warranty unless specifically mentioned. 3.4. The warranty does not cover cosmetic damage or normal wear and tear. 3.5. Any additional warranties, express or implied, including warranties of merchantability or fitness for a particular purpose, are disclaimed to the maximum extent permitted by law.

4.     Resolution of Warranty Claims 4.1. Our team will make reasonable efforts to resolve warranty claims promptly and in accordance with the manufacturer's guidelines. 4.2. If the product is determined to be eligible for warranty service, we will facilitate the repair or replacement process as per the manufacturer's instructions. 4.3. If the product is no longer available or cannot be repaired, we may offer an alternative product of equal or greater value, or a refund at our discretion.

5.     Limitation of Liability 5.1. In no event shall Atvindia, its directors, employees, or affiliates be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with the purchase, use, or inability to use the product, even if advised of the possibility of such damages. 5.2. Our liability for any claim related to the product, whether in contract, tort, or any other legal theory, is limited to the purchase price of the product.

6.     Modifications to the Warranty Policy 6.1. We reserve the right to modify or update this Warranty Policy at any time without prior notice. The revised policy will be effective immediately upon posting on our website. 6.2. It is your responsibility to review the Warranty Policy periodically for any changes or updates.

If you have any questions or need further clarification regarding our Warranty Policy, please contact our customer support team.

Phone support: +91-9818845776

Email support: hoodinfra@gmail.com

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